FAQ

A quick note: due to increased order volume and safety measures, order processing time is about 4-6 business days. Once your order is ready to ship, we'll send you one additional email with your tracking information, so keep an eye out! 👀

Shipping pricing: our shipping costs vary by the weight of products ordered, and are automatically calculated at checkout. Any orders over $25 are eligible for free shipping.

Return policy: due to the hand made, fresh nature of our products, we cannot accept returns or exchanges. This policy ensures the freshness and potency of our products. However, we want you to love your products as much as we do, so if you are unsatisfied in any way please contact us within 30 days of purchase. Send us a note to orders@purequosa.com